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Helga Marie Auran
Hi! Do you have any documentation on how this ended up working?
DocuChat
Helga Marie Auran Sorry Helga, we seem to have missed this. No documentation but here is two things we did:
- We fetch the latest chatbot data when you open the edit page.
- At the moment you click save, we fetch the then latest chatbot data, merge your edits with that (giving precedence to your edits) and then save accordingly.
Although this is not perfect, we think it will solve more than 95% of save conflicts that may occur.
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Helga Marie Auran
DocuChat Thank you for the information. Sounds like a good enough solution.
DocuChat
complete
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Helga Marie Auran
Some extra explanation; If we are 2 people editing the bot at the same time (different areas) for example AI settings and white labeling we "over-save" eachother and work done by the other is removed if the other person saves after the other one loaded the page.
DocuChat
under review